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E-commerce Full Feature List |
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Product Management & Merchandising
- Bulk data import and export
- Live stock status and SmartMatch™ technology
- Real time inventory management
- Multiple product options
- Unlimited photos per product and thumbnail generator
- Color swatch functionality
- Vendor management
- Multiple pricing levels
- Built-in sale pricing
- Ability to hide products
- New products feature
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- Assign products to multiple categories and subcategories
- End date product specification
- Enable customers to edit pricing
- Specify additional product keywords
- Customizable product description fields
- Quickly edit orders from "view all" screen
- Ability to track order type
- Batch order processing
- Easy "drag and drop" category management
- Advanced related product functionality
- Google Base integration with tracking links included*
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Administrative Tools
- Web-based administration area
- Full-featured Customer Relationship Manager (CRM)
- ROI tracking
- View and process orders online
- Ability to print packing slips, receipts and invoices
- Gift note printing
- Integrated Point of Sale (POS) system
- Customizable real-time executive dashboard
- Inventory management
- Low quantity alarm
- Full vendor support and management
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- Returned Merchandise Authorization (RMA) system
- Integrated Easy Editor for creating content pages
- Administration "to do" list
- QuickEdit toolbar
- Point system for staff performance tracking
- Syntax highlighting for HTML
- Google "map it" link on order page
- Specify maximum text length on options
- Automatic shipping confirmation emails with ability to send e-fax confirmations
- Full featured reporting section to generate custom reports and graphs – includes SQL editor
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Marketing Features
- Full subdomain 301 redirects for better SEO results
- Social Store Builder™ – sell on MySpace and Facebook*
- Export feeds to third-party shopping marketplaces
- Product image zoom with vZoom
- Completely search engine optimized
- Coupon and discount generation system
- Gift certificates
- Quantity discounting
- Abandoned/live cart section – view cart contacts in real time
- Google sitemap generator
- 5 tier affiliate system
- Built-in email marketing system
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- Phone order system with sales rep tracking
- Free shipping option
- Gift wrapping and gift notes
- Customizable checkout fields
- View your store's search terms
- Gift registry
- Advanced newsletter marketing system for higher deliverability and open rates
- Dynamically generated static HTML page creation and product and category index
- Loyalty program to offer customers points for their purchases
- Product sharing capability across 55+ social media networks and news sourcesnew
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Design Suite
- Free customizable, ready-to-use templates
- Ability to create unlimited content pages
- Full HTML and CSS access for fully customized web design
- Display products in rows, grids or lists
- All web pages written in ASP/VBScript + HTML
- Advanced color selection with website colors
- Preview design templates before they are published
- Easy to change image gallery
- Simplified graphics upload process
- Ability to embed the store right into your existing web pages
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- Use any web page editor software to create custom designs for your store
- Ability to use category and subcategory graphics on category pages
- "Design gallery" access – change the look of your site in just a few clicks
- Improved language settings – your entire site can be in any language
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Shipping Options
- Integrated with all major shipping companies
- Automated feeds for live shipping rates
- Batch order printing capabilities
- Live package tracking
- Unlimited shipping calculation types
- Shipping confirmation via automated email
- Support for shipping from multiple warehouses
- Quick "estimated shipping" calculation
- Live rates with Canada Post
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- Dimensional shipping support for UPS
- Additional shipping weight calculation (shipping and handling)
- Downloadable product sales (software, mp3s, pdfs, etc.) capability
- Print USPS, DHL WorldWide and FedEx labels directly from your own admin
- Specify the location of a product within a warehouse (aisle, bin, etc.)
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Payment Methods
- Integrates with existing or new merchant accounts
- Tax calculation based on customer's location
- Integrated currency conversion
- Supports recurring payments
- Supports automated promotional pricing
- Ability to specify tax-exempt customers or products
- CVV2 (Security Code) support
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- Configurable currency symbol
- Support for additional international PayPal currencies
- Accept debit and credit cards, gift cards, checks, PayPal and Google Checkout with ease
- Payment processing at time of sale or during order fulfillment
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Security Protections
- PCI/CISP certified
- Premium hosting
- Integrated IP blocking security feature
- SSL Encryption
- Multiple administrator login
- Determine which administrative sections are accessible
- "Members only" website capabilities
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- Administration area access history
- Microsoft SQL Server 2005 Database
- Shopping cart features automatic "crash protection"
- Displays last four digits of credit card numbers only
- CAPTCHA-type image validation support for all form submissions
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World Class Support
- 24x7 live telephone technical support
- Available via phone or e-mail
- Online manual, training videos, helpful tutorials and support knowledge base
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- Complete documentation within the administration area
- All support based in-house and in the USA
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Integrations
- Stone Edge Order Manager integration*
- Endicia/Dazzle integration*
- Pitney Bowes integration*
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- Direct QuickBooks integration
- Receive XML datasets
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Premium Hosting
- VMware high availability 64-bit clusters
- Complete disaster and business continuity planning
- 100% redundancy of all hardware, systems, applications and data
- Dedicated network operations center for 24-hour network and systems monitoring
- Included hosted email with multiple email accounts
- 128-bit SSL security with full HTTPS support
- Powerful HP Blade Servers with 3.0GHz Quad Core Intel Xeon 64-Bit Processers and 32GB RAM
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- Three levels of continuous daily data backups including offsite storage
- Guaranteed 99.99% uptime SLA
- Complete technology installation and management
- Webmail, POP, and IMAP email access
- Proactive hacker security
- Multiple industry leading SANs (Storage Area Networks) by Compellent
- Stringent information security, privacy and change management procedures
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Customer Shopping Tools
- Refined search with auto-correction and
term suggestion
- One-page checkout with guest registration
- Post and view customer reviews
- Wish list feature
- Customer can view recent history
- Lists available accessories for products
- Customer shopping cart summary
- Gift wrapping option
- Large variety of customizable navigation styles
- Browse products by category
- Built-in search capability
- View related products
- Unique checkout progress bar
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- Six ways to sort search results
- Update information within their personal account
- View and modify orders
- Track packages live
- Manage additional features
- Customer can receive "back in stock" emails
- Live search hints to easily find customers and products on phone order page
- Customer account login – create an account or remain anonymous
- Email a friend – directly email someone a product of interest
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Live Software Updates
- Instant access to new functionality and features
- Free quarterly updates and software improvements
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- Easily upgrade your software for free with just a click
- All existing data kept intact when upgrading
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* Available on Gold Plans & Above
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