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E-commerce Full Feature List PDF Print E-mail

Product Management & Merchandising

  • Bulk data import and export
  • Live stock status and SmartMatch™ technology
  • Real time inventory management
  • Multiple product options
  • Unlimited photos per product and thumbnail generator
  • Color swatch functionality
  • Vendor management
  • Multiple pricing levels
  • Built-in sale pricing
  • Ability to hide products
  • New products feature
  • Assign products to multiple categories and subcategories
  • End date product specification
  • Enable customers to edit pricing
  • Specify additional product keywords
  • Customizable product description fields
  • Quickly edit orders from "view all" screen
  • Ability to track order type
  • Batch order processing
  • Easy "drag and drop" category management
  • Advanced related product functionality
  • Google Base integration with tracking links included*

 

Administrative Tools

  • Ability to add RSS feeds to dashboard
  • Web-based administration area
  • Full-featured Customer Relationship Manager (CRM)
  • ROI tracking
  • View and process orders online
  • Ability to print packing slips, receipts and invoices
  • Gift note printing
  • Integrated Point of Sale (POS) system
  • Customizable real-time executive dashboard
  • Inventory management
  • Low quantity alarm
  • Full vendor support and management
  • Returned Merchandise Authorization (RMA) system
  • Integrated Easy Editor for creating content pages
  • Administration "to do" list
  • QuickEdit toolbar
  • Point system for staff performance tracking
  • Syntax highlighting for HTML
  • Google "map it" link on order page
  • Specify maximum text length on options
  • Automatic shipping confirmation emails with ability to send e-fax confirmations
  • Full featured reporting section to generate custom reports and graphs – includes SQL editor 

 

Marketing Features

  • Full subdomain 301 redirects for better SEO results
  • Social Store Builder™ – sell on MySpace and Facebook*
  • Export feeds to third-party shopping marketplaces
  • Product image zoom with vZoom
  • Completely search engine optimized
  • Coupon and discount generation system
  • Gift certificates
  • Quantity discounting
  • Abandoned/live cart section – view cart contacts in real time
  • Google sitemap generator
  • 5 tier affiliate system
  • Built-in email marketing system
  • Phone order system with sales rep tracking
  • Free shipping option
  • Gift wrapping and gift notes
  • Customizable checkout fields
  • View your store's search terms
  • Gift registry
  • Advanced newsletter marketing system for higher deliverability and open rates
  • Dynamically generated static HTML page creation and product and category index
  • Loyalty program to offer customers points for their purchases
  • Product sharing capability across 55+ social media networks and news sourcesnew

 

Design Suite

  • Free customizable, ready-to-use templates
  • Ability to create unlimited content pages
  • Full HTML and CSS access for fully customized web design
  • Display products in rows, grids or lists
  • All web pages written in ASP/VBScript + HTML
  • Advanced color selection with website colors
  • Preview design templates before they are published
  • Easy to change image gallery
  • Simplified graphics upload process
  • Ability to embed the store right into your existing web pages
  • Use any web page editor software to create custom designs for your store
  • Ability to use category and subcategory graphics on category pages
  • "Design gallery" access – change the look of your site in just a few clicks
  • Improved language settings – your entire site can be in any language

 

Shipping Options

  • Integrated with all major shipping companies
  • Automated feeds for live shipping rates
  • Batch order printing capabilities
  • Live package tracking
  • Unlimited shipping calculation types
  • Shipping confirmation via automated email
  • Support for shipping from multiple warehouses
  • Quick "estimated shipping" calculation
  • Live rates with Canada Post
  • Dimensional shipping support for UPS
  • Additional shipping weight calculation (shipping and handling)
  • Downloadable product sales (software, mp3s, pdfs, etc.) capability
  • Print USPS, DHL WorldWide and FedEx labels directly from your own admin
  • Specify the location of a product within a warehouse (aisle, bin, etc.)

 

Payment Methods

  • Integrates with existing or new merchant accounts
  • Tax calculation based on customer's location
  • Integrated currency conversion
  • Supports recurring payments
  • Supports automated promotional pricing
  • Ability to specify tax-exempt customers or products
  • CVV2 (Security Code) support
  • Configurable currency symbol
  • Support for additional international PayPal currencies
  • Accept debit and credit cards, gift cards, checks, PayPal and Google Checkout with ease
  • Payment processing at time of sale or during order fulfillment

 

Security Protections

  • PCI/CISP certified
  • Premium hosting
  • Integrated IP blocking security feature
  • SSL Encryption
  • Multiple administrator login
  • Determine which administrative sections are accessible
  • "Members only" website capabilities
  • Administration area access history
  • Microsoft SQL Server 2005 Database
  • Shopping cart features automatic "crash protection"
  • Displays last four digits of credit card numbers only
  • CAPTCHA-type image validation support for all form submissions

 

World Class Support

  • 24x7 live telephone technical support
  • Available via phone or e-mail
  • Online manual, training videos, helpful tutorials and support knowledge base
  • Complete documentation within the administration area
  • All support based in-house and in the USA

 

Integrations

  • Stone Edge Order Manager integration*
  • Endicia/Dazzle integration*
  • Pitney Bowes integration*
  • Direct QuickBooks integration
  • Receive XML datasets

 

Premium Hosting

  • VMware high availability 64-bit clusters
  • Complete disaster and business continuity planning
  • 100% redundancy of all hardware, systems, applications and data
  • Dedicated network operations center for 24-hour network and systems monitoring
  • Included hosted email with multiple email accounts
  • 128-bit SSL security with full HTTPS support
  • Powerful HP Blade Servers with 3.0GHz Quad Core Intel Xeon 64-Bit Processers and 32GB RAM
  • Three levels of continuous daily data backups including offsite storage
  • Guaranteed 99.99% uptime SLA
  • Complete technology installation and management
  • Webmail, POP, and IMAP email access
  • Proactive hacker security
  • Multiple industry leading SANs (Storage Area Networks) by Compellent
  • Stringent information security, privacy and change management procedures

 

Customer Shopping Tools

  • One-page checkout with guest registration
  • Post and view customer reviews
  • Wish list feature
  • Customer can view recent history
  • Lists available accessories for products
  • Customer shopping cart summary
  • Gift wrapping option
  • Large variety of customizable navigation styles
  • Browse products by category
  • Built-in search capability
  • View related products
  • Unique checkout progress bar
  • Six ways to sort search results
  • Update information within their personal account
  • View and modify orders
  • Track packages live
  • Manage additional features
  • Customer can receive "back in stock" emails
  • Live search hints to easily find customers and products on phone order page
  • Customer account login – create an account or remain anonymous
  • Email a friend – directly email someone a product of interest

 

Live Software Updates

  • Instant access to new functionality and features
  • Free quarterly updates and software improvements
  • Easily upgrade your software for free with just a click
  • All existing data kept intact when upgrading

* Available on Gold Plans & Above